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    • Newsletter
    • Recommendations: tools, apps, and products
  • Blog
  • Contact me
04.05.16

Kansas City in Review

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Coffee, Coffee Events, Personal, Travel

The countdown to SCAA Expo is 7 days and I’m just now getting to posting my photos from Kansas City USBC and USBrC regionals in February. I met some wonderful new people! The coffee community is a fun one and it was nice to go with no real intention except to work and hang out with coffee people!

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02.11.16

Instagram: Multiple Account Log-Ins and Other New Tips

  • Posted By : Jenn Chen/
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  • Under : Business, Social Media

It’s been a whirlwind of announcements around Instagram these last two weeks! Here are some new features

Instagram adds multiple account logins

Have you heard? Possibly the largest update to Instagram was announced this week: multiple account log-in! Social media managers around the world rejoiced and I shaved hours off of my work time.Read More


01.15.16

Boss Coffee Pros: Lauren Morlock

  • Posted By : Jenn Chen/
  • 2 comments /
  • Under : Coffee

We’re staying in New Orleans for this second installment of Boss Ladies of Coffee. There was a real sense of community when I was there in the Crescent City. As you may well know, service industry workers are the true insiders on the food & drink scene. When I asked Reneé of Church Alley for other cafe recommendations, she pointed me to Sólo Espresso.

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01.06.16

Social Media Goals to Tackle in 2016

  • Posted By : Jenn Chen/
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  • Under : Business, Social Media

A new year means a fresh start and for many out there, new goals. But as we all know, goals are meaningless without actionable items.

In the new year, I want to…
“Be better at social media.”

This statement covers so much ground that it will leave you overwhelmed. What does being “better” at social media mean to you? I recommend first figuring out the goals you want to reach for social media and then creating the plan to get there.Read More


12.15.15

Boss Coffee Pros: Reneé Blanchard

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Coffee

There’s an uprising that is happening around New Orleans. I recently visited and was told by a local friend, “Ladies dominate the industry here.”

This was a must-see. During my stay in the city, I visited two of his suggestions & was fascinated by the atmosphere of community this city supported.

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12.09.15

My tools: How I work & what I use

  • Posted By : Jenn Chen/
  • 2 comments /
  • Under : Business, Social Media

I am no longer maintaining this post. My tools list has moved here.

Working for myself & remotely for the past few years has had me experimenting with a slew of apps & productivity hacks. More significantly, I’ve transitioned from the approach of “FREE IS BEST” to “paying for a tool can be worth it.” My needs are not going to exactly match yours, but this is what I’ve found to be most helpful for my work.

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11.16.15

5 Tips for Driving Organic Facebook Engagement

  • Posted By : Jenn Chen/
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  • Under : Business, Social Media

An engaged community begins with an engaged brand. Engaged brands care about the social media communities in which they’ve built. With the current Facebook algorithm, brands must get a little creative with their content, and really think about what will excite and engage the reader.

Earlier, we wrote about using Facebook check-ins to increase organic reach, since organic Facebook reach is at an all-time low. Here are 5 additional ways to increase organic engagement (which also helps boost organic reach) on Facebook.

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07.09.15

Why I don’t know if I want a Facebook Page

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Social Media

If I were my own client, I would still debate this.

Working in social media marketing, you spend a lot more time on the social networks than the average person does (1.72 hours per day, according to Adweek). You become a little disillusioned. When a network has reached a user base of 930 million active daily users (Facebook), you would think that tools would be created to help make marketers better at their jobs. When marketers are better at their jobs, they pay for ads, thus Facebook gets paid. Unfortunately, we see every bug (issue) there is & then some.

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06.25.15

How to create your own coffee community

  • Posted By : Jenn Chen/
  • 2 comments /
  • Under : Coffee, Coffee Events

Communities are difficult to build & difficult to maintain. With a solid foundation & the right people believing in the same vision, you have a higher chance of succeeding. In Chicago, the New Gotham Coffee Community is a strong network of individuals who wanted to create a community of coffee professionals. When a board was first established, I served as their Web & Social Director. Unless you have all the time & resources in the world, you will want a board. Talya Strader, the founder of New Gotham, wrote about her experience for the BGA blog.

I’m going to go into more detail on how you & others can start your own community. These are not in a particular order.

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06.19.15

Last day at Thin Pig Media

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Personal

Fifty-one weeks into my role as a part-time Social Media Manager at Thin Pig Media, I’ve decided to leave.

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About Jenn Chen

I'm a San Francisco-based writer & photographer. On the side, I munch on donuts & hang out with my dog Zoey.

You can reach me here or on Bluesky.

Life goal:
eat / drink coffee / write / travel
>>>> all in one.

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Jenn is a San Francisco-based writer & photographer. On the side, she munches on fun flavored chips & hangs out with her dog Zoey. You can reach her via the contact page or on social media @thejennchen.

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All photos were taken by Jenn Chen, unless otherwise noted, & under full copyright. Photos of me in red & orange were taken by Jessica Caisse. Do not use copy or photos without prior permission. Logos designed by Hannah Ellen.


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