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12.01.22

Business owners should be on social media

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Business, Social Media

Should business owners be on social media?

The short answer is yes.

Do business owners need to be on social media? No.

There are also a few other questions related to this:

  • How personal should your business account be?
  • Should business owners be responsible for social media accounts?
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11.17.22

Remembering Twitter

  • Posted By : Jenn Chen/
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  • Under : Business, Coffee, Personal, Social Media

A eulogy, of sorts.

At the end of 2008, I was finishing my first semester as a college senior. When I started undergrad, I’d already had a Xanga, LiveJournal, Tumblr, and a barely touched MySpace. Facebook had just opened signups to non-college emails. The online world fascinated me and here came along this network that you could micro-blog on!

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11.10.21

Your brand DMs aren’t private

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Business, Social Media

DM like it’s going to be public because it basically is.

If there is any tl;dr to this, it is that DMs between a brand and person are never private and should never be written as if they were.

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05.11.20

Planning the plan for the plans

  • Posted By : Jenn Chen/
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  • Under : Marketing

There’s a weird partnership between perfectionism and marketing. You spend too much time thinking about how a campaign can go poorly and you miss an opportunity. But if you don’t think about enough, you might end up trending on Twitter in a bad way. How do you craft a plan that feels good but also stops you from becoming a nitpicking monster?

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06.27.18

What to Look for in a Social Media Consultant

  • Posted By : Jenn Chen/
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  • Under : Business, Marketing, Social Media

This is Part 3 of my outsourcing series. Here’s Part 1 and Part 2.

How do you figure out if the social media consultant you see online is the perfect one for you? This article is going to go into tips on what to look for in a consultant and manager. The content creation part of outsourcing, like photography, is a little easier since you can see tangible products (e.g. photos) and evaluate fit through there.

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05.30.18

What to Outsource for Social Media Marketing

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Business, Marketing, Social Media

This is Part 2 of my outsourcing series. To read Part 1, visit the article here.

As I mentioned in my previous post, there are many things that make up social media marketing. Depending on how much time you have and what you’re willing to part ways with, you may decide to go 100% outsourced.

Outsourcing does not mean that you need to hire an agency. It could mean offloading your social media management to someone else on your team. In this context, we’ll take a look at the items that you can outsource and when to know you need to do it.

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05.15.18

When to Outsource Your Social Media

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Business, Marketing

When you’re a business owner, you often find yourself pulled in a thousand different directions. Whether because it’s your least favorite activity or it just falls down on the priorities list, social media posting might not be happening for you. That’s okay, as long as you know when to outsource.

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03.21.18

Audiences: Designing a Strategy to Reach Them

  • Posted By : Jenn Chen/
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  • Under : Business, Marketing, Social Media

Earlier this month, I wrote about researching your digital audience. This is a followup to that post, where I present three scenarios that might’ve happened.

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03.07.18

Digital Audience Research: Do You Know Who You’re Speaking To?

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Business, Marketing, Social Media

Chances are, your audience on Twitter is not the same as your audience on Facebook. Why is this important? Knowing who you’re speaking to helps you fine-tune your social media presence. If your audience on Instagram skews younger and more US-centric than your audience on Facebook, you would likely add some more slang and fun emojis.

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02.07.18

Social Media Workflow: How I Work

  • Posted By : Jenn Chen/
  • 0 comments /
  • Under : Social Media

There’s some fascination that exists for people wanting to peek in on others’ working habits. How I work may not work for you. My early years of freelancing was a lot of experimentation in setting up a schedule, environment, and admin tasks.

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About Jenn Chen

I'm a San Francisco-based writer & photographer. On the side, I munch on donuts & hang out with my dog Zoey.

You can reach me here or on Bluesky.

Life goal:
eat / drink coffee / write / travel
>>>> all in one.

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about

Jenn is a San Francisco-based writer & photographer. On the side, she munches on fun flavored chips & hangs out with her dog Zoey. You can reach her via the contact page or on social media @thejennchen.

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All photos were taken by Jenn Chen, unless otherwise noted, & under full copyright. Photos of me in red & orange were taken by Jessica Caisse. Do not use copy or photos without prior permission. Logos designed by Hannah Ellen.


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