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05.02.18

Making Changes Where You Can: Small Diversity Efforts

  • Posted By : Jenn Chen/
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  • Under : Business, Marketing

This isn’t going to be a how-to guide on diversity efforts. It’s more of a reflection on what you can do as a business (or a person).

On the two panels I participated in at Re:co, I tried to emphasize recognizing your own power and your business’ power. Harnessing that power and making it work for good is likely a better approach than drastically changing up your business.

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04.17.18

Instagram Story Covers & My Week in Seattle

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  • Under : Business, Coffee, Coffee Events, Marketing

This marketing tip is going to be short and sweet – as well as easily implementable – just in time for Expo!

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03.21.18

Audiences: Designing a Strategy to Reach Them

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  • Under : Business, Marketing, Social Media

Earlier this month, I wrote about researching your digital audience. This is a followup to that post, where I present three scenarios that might’ve happened.

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03.07.18

Digital Audience Research: Do You Know Who You’re Speaking To?

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  • Under : Business, Marketing, Social Media

Chances are, your audience on Twitter is not the same as your audience on Facebook. Why is this important? Knowing who you’re speaking to helps you fine-tune your social media presence. If your audience on Instagram skews younger and more US-centric than your audience on Facebook, you would likely add some more slang and fun emojis.

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02.07.18

Social Media Workflow: How I Work

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  • Under : Social Media

There’s some fascination that exists for people wanting to peek in on others’ working habits. How I work may not work for you. My early years of freelancing was a lot of experimentation in setting up a schedule, environment, and admin tasks.

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12.13.17

Things to Consider Before Setting Up a Company Blog

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  • Under : Business, Marketing

This article for those of you who think you want to set up a company blog, but don’t know where to start.

Before you even begin researching blog designs, there are several questions you should ask yourself.

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11.01.17

Why You Should Have a Social Media Crisis Management Plan

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  • Under : Business, Marketing

Despite your best attempts and intentions, something will go wrong for you on social media. A crisis management plan helps you get through the situation. It could be limited only to the digital sphere or it could be something spilling over from your physical store. In these instances, preparation is key and having a plan will help you know where to begin.

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09.20.17

Bad Social Media Advice I’ve Heard Given

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  • Under : Marketing, Social Media

Inspired by this post on Social Media Today about the worst social media advice the author has heard experts give, I decided to write my own version.

This is a non-exhaustive list of advice I’ve heard from marketers or it’s been relayed to me by potential clients.

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08.23.17

Project Reveal: Coffee Equity Toolkit

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  • Under : Business, News

One of my two goals this year was to create some sort of resource for alleviating the emotional labor I was seeing performed by marginalized coffee people. After a few months of working with RJ Joseph, I’m proud to say that the resource is live!

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08.10.17

One Year of the Coffee Marketing Newsletter

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  • Under : Business

Back on August 10, 2016, I committed to writing my coffee marketing newsletter. I had been sending it off and on first through Tiny Letters and then through Revue. That August issue was the beginning of my run of consistent sends. Every two weeks on Wednesdays, I’d send an issue. Sometimes, I’d be frantically putting it together and sending it at 10 pm. But no matter what, it was out and that was my low-bar goal.

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About Jenn Chen

I'm a San Francisco-based writer & photographer. On the side, I munch on donuts & hang out with my dog Zoey.

You can reach me here or on Bluesky.

Life goal:
eat / drink coffee / write / travel
>>>> all in one.

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about

Jenn is a San Francisco-based writer & photographer. On the side, she munches on fun flavored chips & hangs out with her dog Zoey. You can reach her via the contact page or on social media @thejennchen.

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All photos were taken by Jenn Chen, unless otherwise noted, & under full copyright. Photos of me in red & orange were taken by Jessica Caisse. Do not use copy or photos without prior permission. Logos designed by Hannah Ellen.


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