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05.14.19

Template: How to track your professional development with Airtable

  • Posted By : Jenn Chen/
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  • Under : Business

This year, my goal was to be more focused and that included professional skill development. I thought I’d update everyone on how that’s going and share what I’ve been working on.

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03.24.19

Basics: Planning your marketing for SCA Expo

  • Posted By : Jenn Chen/
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  • Under : Business, Marketing

While this article is geared towards SCA Expo attendees, you can certainly extrapolate the content to apply for any conference your company attends. Whether you are attending as an individual professional, a coffee company, sponsor, or exhibitor, the basic marketing tenets are the same. And planning is your friend.

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01.23.19

Breaking down barriers: Consumer education

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  • Under : Business, Marketing

I often liken consumer education to language translation. Sure, you may be using English in both your industry and for your consumers, but the words you use certainly aren’t the same. Your lexicon of industry words like “cupping,” “direct trade,” and “effervescent mouthfeel” probably aren’t all crammed into one consumer-oriented post without some explanatory sentences.

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building trust customers
11.28.18

Building Trust with Customers

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  • Under : Business

I came across a graphic in my Twitter feed the other day. It was a convoluted sketch of how to market to millennials for a bank. It talked about trust. And how trust is what millennials value the most and that’s how you’ll get to them as a consumer base.

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10.03.18

5 Things to Consider When Writing for Social Media

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  • Under : Business, Social Media

This is a basics 101 article on the five things to consider when you’re writing for your company’s social media accounts. Writing is a skill that can be developed and writing for social media is a specialized niche.

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08.31.18

The Responsibility of Marketing: Using Words & Imagery

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  • Under : Business, Marketing

Cultural appropriation in food businesses and media is not a new topic. There’s been many a discussion surrounding who gets to sell what kind of food and confusion on what’s appropriation and what’s not. I’m not going to get into the details here. If you need articles to read, there’s a great list here.

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07.11.18

3 Tips About Sending Free Things to “Influencers”

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  • Under : Business, Marketing, Social Media

I get it. It’s tough out there. You have a new product or you’re a new roaster and you need to get the word out. You think, “If I send people something, they can post about it and it’s free marketing!” I mean, kind of.

But you should still know a few things about this “free marketing” concept.

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06.27.18

What to Look for in a Social Media Consultant

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  • Under : Business, Marketing, Social Media

This is Part 3 of my outsourcing series. Here’s Part 1 and Part 2.

How do you figure out if the social media consultant you see online is the perfect one for you? This article is going to go into tips on what to look for in a consultant and manager. The content creation part of outsourcing, like photography, is a little easier since you can see tangible products (e.g. photos) and evaluate fit through there.

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05.30.18

What to Outsource for Social Media Marketing

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  • Under : Business, Marketing, Social Media

This is Part 2 of my outsourcing series. To read Part 1, visit the article here.

As I mentioned in my previous post, there are many things that make up social media marketing. Depending on how much time you have and what you’re willing to part ways with, you may decide to go 100% outsourced.

Outsourcing does not mean that you need to hire an agency. It could mean offloading your social media management to someone else on your team. In this context, we’ll take a look at the items that you can outsource and when to know you need to do it.

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05.15.18

When to Outsource Your Social Media

  • Posted By : Jenn Chen/
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  • Under : Business, Marketing

When you’re a business owner, you often find yourself pulled in a thousand different directions. Whether because it’s your least favorite activity or it just falls down on the priorities list, social media posting might not be happening for you. That’s okay, as long as you know when to outsource.

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About Jenn Chen

I'm a San Francisco-based writer & photographer. On the side, I munch on donuts & hang out with my dog Zoey.

You can reach me here or on Bluesky.

Life goal:
eat / drink coffee / write / travel
>>>> all in one.

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Jenn is a San Francisco-based writer & photographer. On the side, she munches on fun flavored chips & hangs out with her dog Zoey. You can reach her via the contact page or on social media @thejennchen.

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All photos were taken by Jenn Chen, unless otherwise noted, & under full copyright. Photos of me in red & orange were taken by Jessica Caisse. Do not use copy or photos without prior permission. Logos designed by Hannah Ellen.


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