Hi there! This page is a little outdated in my services. I am no longer offering ongoing, full social media management, but I am happy to help you with strategy and direction. 

Hey there,
From one coffee pro to another,

I bet you wear a lot of different hats in your line of work.

How often is the digital marketing hat on your head?

Let’s play a quick game of “Would You Rather”


Would you rather be …

Roasting … or Posting a photo to Facebook
Working behind the bar … or Checking if someone posted a photo to Instagram with your hashtag
Designing a brew bar … or Writing a blog post about the new brew bar
Managing wholesale accounts … or Finding customers to interact with on Twitter

The digital landscape is constantly changing and it’s a tough one to keep up with. You can’t afford to forget about the digital world, but you don’t have the time for it.

Think of me as your one-woman marketing team.

I’m passionate about all things specialty coffee. I’ve worked as a barista twice, I completed a summer roasting internship, and I’ve shot editorial-style photos for coffee clients. In my spare time, I contribute to building up local coffee communities.

This coffee addiction partnered with my 3+ years of direct experience with online digital marketing, social media management, blogging, as well as community building and photography allowed me to develop a unique niche creating success for businesses like yours.

I make YOU look STUNNING online.

You should be focusing on what you do best. Let me handle some of the work.

heart coffee roasters

You might need me if:

  • You don’t know the difference between advertising and marketing.
  • You’d rather be doing what you’re good at than posting on social media.
  • Your current social media marketing strategy is non-existent and undocumented.
  • You don’t have a designated social media and content marketing staff member.
  • You don’t have the budget to hire a full-time social media manager and/or content marketer.
  • You don’t know the different between a social media manager and a community manager.
  • You’re ready to stop spinning your wheels and make your marketing WORK.

 Here are a few of my past clients’ successes:

  • My client sold out their new product within 30 minutes on day one of their industry launch event.
  • My clients’ Instagram audience grew by 3100% in less than 14 months.
  • My client launched their new online business and made money in less than a few hours.

If the above sounds like you, we should chat about what I can do to make your life easier.

No pressure, no hard sells. Real, free-of-charge conversation.

Check out my package offerings below and then click HERE to schedule our call.

Let's chat about how I can help you!

Book Now


  • Marketing Consultant

    3, 6, 12 MONTHS
  • Put a fresh set of eyes on your current marketing strategy
  • Create a voice and social strategy document
  • Networks: Facebook, Twitter, Instagram, and LinkedIn
  • Robust monthly social analytics reports
  • Add-on option: email campaign marketing, photography
  • ONE & ONE
  • Social Media Training

    3, 6, 12 Months
  • Train in-house staff. Hands-on training until you feel comfortable taking over.
  • 2 months of on-going, hands-on social media training with 1-2 staff members
  • Networks: Facebook, Twitter, Instagram, and LinkedIn
  • 2 months of on-going check-in and consulting with trained staff to ensure growth and success.
  • Add-on option: continued monthly social media consulting retainer
  • Blogging

    3, 6, 12 Months
  • Your social is great, but you need a writing wizard to put out awesome blog content for your community on a regular basis
  • Planned-out editorial calendar
  • 2 to 4 polished blog posts per month
  • Social media drafts to accompany blog posts
  • Add-on option: email marketing write-ups partnered with blog posts

Jenn Chen was an excellent force for our social media networks. She’s a fast learner with an insider understanding of the specialty coffee industry, which saved us an immense amount time. Jenn created an incredible voice document that is now being used to shape our daily posts on social media outlets, and her internal workflow for staff and volunteers created a clear plan for future projects. We were grateful to work with such a professional and talented person and will certainly work with her again when the need arises.

Alex Katona-Carroll
Marketing and Communications Manager, CQI

Full List of Services:

Social Media & Writing Packages are adaptable to your needs! Here’s the full list of services that I offer. Expand categories below for additional details. Any item on this list can be added to a package or à la carte.

Social Media

  • Account setup
  • Account maintenance: Updates, replies, keyword trends
  • Research
  • Digital strategy development
  • Influencer targeting
  • Contest creation & management
  • Monthly statistics report
  • Staff training
  • Social media account audit

Content Marketing

  • Content strategy
  • Editorial calendar setup
  • Blog design
  • Writing blog posts
  • Content sourcing
  • Keyword monitoring

Writing & Photography

  • Blog posts
  • News articles
  • Interviews
  • Interior photography
  • Lifestyle photography for social media posts