My tools: How I work & what I use
box of donuts with text tools i use productivity social media

Working for myself & remotely for the past few years has had me experimenting with a slew of apps & productivity hacks. More significantly, I’ve transitioned from the approach of “FREE IS BEST” to “paying for a tool can be worth it.” My needs are not going to exactly match yours, but this is what I’ve found to be most helpful for my work.

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5 Tips for Driving Organic Facebook Engagement

An engaged community begins with an engaged brand. Engaged brands care about the social media communities in which they’ve built. With the current Facebook algorithm, brands must get a little creative with their content, and really think about what will excite and engage the reader.

Earlier, we wrote about using Facebook check-ins to increase organic reach, since organic Facebook reach is at an all-time low. Here are 5 additional ways to increase organic engagement (which also helps boost organic reach) on Facebook.

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Why I don’t know if I want a Facebook Page

If I were my own client, I would still debate this.

Working in social media marketing, you spend a lot more time on the social networks than the average person does (1.72 hours per day, according to Adweek). You become a little disillusioned. When a network has reached a user base of 930 million active daily users (Facebook), you would think that tools would be created to help make marketers better at their jobs. When marketers are better at their jobs, they pay for ads, thus Facebook gets paid. Unfortunately, we see every bug (issue) there is & then some.

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Twitter pet peeves, according to coffee people

In this (unknown number)-part series, I bring to you coffee & Twitter. Twitter is my favorite social media network, mainly for its quick info bites and the ability to access almost anyone you want. However, you could be making some mistakes that annoy the heck out of people.

I posed this question to my followers, asking them what bothered them about coffee brands. I’m keeping this specific to coffee brands, mainly because that’s the industry I’m in. Obviously, you can always extrapolate this to any brand.

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Personal branding: what to expect from me

As the first post on my new domain, it seems fitting to write about personal branding. I once bought jennchen.org (because .com was already in use) with the intention of setting up a photo portfolio. In my naiveté of personal drive, I thought the $9.99 I paid for the domain name would motivate me to create content. It went unattended for an entire year. A few years later, after establishing two wordpress.org blogs and registering two additional domain names, I finally have the drive to finish what I started. A few weeks ago, I was randomly browsing and Googling myself with select iterations (e.g. jenn chen coffee”) when I discovered that this domain was on sale. I don’t even remember who had it before. Fifty dollars seemed a small price to pay for a name that exists thousands of times over across the globe.Read More


Quotables from #SMWChicago

I’m getting back into blogging and I’m going to ignore SEO for now just because I think I need to spout off creative nonsense. In the past few months, I’ve seriously amped up my social media game. If you’ve been following me on Twitter for a while, you might have noticed more Tweets than usual and [hopefully] a more concentrated effort on sending out interesting content.Read More